Winning Over Customers
Good sales agents always keep track of their customers. They meet their requirements, answer their questions and reliably process orders. At the same time, they monitor sales trends by means of KPIs. proALPHA facilitates the standardization and automation of the entire sales process in an efficient manner from the sales budget to invoicing and shipping. The powerful proALPHA Business Intelligence solutions are available to ensure an effective sales controlling.
Reliable and Efficient Order Processing
proALPHA pursues an integrated approach: from the Sales module employees can access information about all company divisions. The basis for this is the integrated ERP complete solution. Sales agents, for example, know already when they enter the order whether a desired part is in stock or can be produced and delivered on time for the requested date.
Moreover, they can easily assign terms of payment, terms of delivery or contract terms to the orders. In addition, sales agents have direct access to information on contribution margins and incoming payments of the customer.
Workflows Support Employees and Control the Information Flow
The proALPHA Workflow provides special support. By automating work processes, the sales process is accelerated. On the one hand, this saves the time you would spend on routine jobs. On the other hand, workflows control the inter-divisional information flow; all documents and notes automatically appear on the ToDo list. The responsible employee can view the task and process it. By placing these tasks on the ToDo list you ensure that no follow-up on a quote is missed.
Effective Sales Controlling
Successful sales agents know about all processes at their customer. They can directly access parts, order categories, sales earning margins, and contribution margins of their customers in the ERP system. The Management Information System (MIS) of proALPHA analyzes data for the entire company; the proALPHA Analyzer analyzes ad hoc big data volumes without the need of programming knowledge.
The Business Cockpit interactively prepares sales KPIs in the form of clear dashboards. In this way, all important information is available at a glance. This makes an effective sales controlling possible.